Is it really us?

  • We email only from @blocktrace.com addresses.
  • We send a 6-digit code only straight after you use a form on this site, and we never ask you for it by phone, email or message.
  • Every case has a BT- reference, and we quote it in every message.
  • We never ask for seed phrases or private keys, to move funds, or to install anything.
  • No one can guarantee to recover stolen funds, and we never will.

If a message claiming to be BlockTrace doesn't fit, it isn't us. Tell us through the contact form and include what you received.